CJGraphy :: Frequently Asked Questions


Frequently Asked Questions

Below are some commonly asked questions regarding our services.  If your question is not here, send us an e-mail.

FTP FAQ

  • Uploading (FTP) images on a Windows machine.

      • Below are instructions for connecting your Windows XP computer to our FTP server:
        1) Double-click on the "My Computer" icon on your desktop. A new window should appear.
        2) In the Address bar of the window, it should say "My Computer"
        3) Highlight the "My Computer" text and replace it with "ftp://user@ftp.cjgraphy.com"
        4) A new window should open up, asking for a user name and password. Enter the username and password shown on our pricelist.
        5) You will now see folders on our FTP server. Create a folder for your studio and you can start uploading your images!
      • Below are instructions for connecting your Windows Vista computer to our FTP server:
        1) Click on the start menu on the lower left corner.
        2) On the search filed, type "ftp://user@ftp.cjgraphy.com" and press enter.
        3) A new window should open up, asking for a user name and password. Enter the username and password shown on our pricelist.
        4) You will now see folders on our FTP server. Create a folder for your studio and you can start uploading your images!

  • Uploading (FTP) images on a Macintosh machine.
    • Macintosh users require a 3rd-party FTP client application in order to FTP images to us. One popular free FTP client is CyberDuck. You can click here to download it.
    • Once you have installed an FTP client, simply open a connection to your FTP server by specifying the FTP server address, username and password. These are given to you on our pricelist document.

  • I do not have a high-speed internet connection. Can I just mail you a disk of my images?
    • Yes. Our mailing address is listed on our contact page. Please let us know that you're mailing in a disk so we'll know to expect it.




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